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DIGITAL MARKETING TOUCH POINTS
If you want to get a feel for what motivates your customers, it is helpful to actually try to understand the platforms where they spend most of their time. Doing this gives us more insight into your customers’ current situations, and what drives them toward loyalty or defection. Understanding the touchpoints your customers have with your company is the first step in delivering superior customer experience.
Most common Digital touch points are
- Paid Search and Shopping
- Social Media
- Additional Marketplaces
- Reviews and Ratings
- Fulfillment Experience (party offline)
OUR LATEST WORK
Home Textile Rebranding
Men’s Fashion Jewellery Branding
Intl. Tool Brand Upgrading
Outdoor Lighting Rebranding
Home Lighting Product Design
We partner with innovative brands to create cutting-edge digital experiences.