NEED MORE INFORMATION?
If you want to know more about Branded Cross-border Ecommerce as a method and service, welcome to contact us.
ECOMMERCE AFTER SALES
A 2018 study of US consumers identified five top reasons why retail customers seek support after a purchase.
That analysis found that the #1 reason people contacted support was:
- A missing or late package delivery.
Other technical problems:
- Missing equipment, or
- A need for a return was also high on the list.
Keys to creating an online brand are:
- Never Underestimate The Importance Of After Sales Service
- Offer Other Services/Upgrades and Up-sells
- Find Out How You Did!
- A Personal Touch
- Loyalty programme
OUR LATEST WORK
Home Textile Rebranding
Men’s Fashion Jewellery Branding
Intl. Tool Brand Upgrading
Outdoor Lighting Rebranding
Home Lighting Product Design
We partner with innovative brands to create cutting-edge digital experiences.